Return Policy

Returns, Refunds and Exchanges

Apart from defective products, the CIWAKA Online Store does not accept returns, refunds, or exchanges for any reason.

Resizing options are available for some ring designs within a certain size range. Please see the respective design page for more details. The first resizing will be complimentary if you contact us within 30 days of receiving your ring(s) with your desired ring size. For more information, please visit the After-Sales Services page.